PRIVACY POLICY

1. Information We Collect

When you interact with SunRen—either by making a table reservation, signing up for updates, or contacting us directly—we may collect the following personal information:

• Contact Details: Your full name, email address, and phone number.
• Reservation Information: Preferred dining date, time, guest count, seating preference, and dietary requirements or special occasions notes.
• Technical Usage Data: Anonymized browsing metrics (such as page views and browser device type) used solely to optimize website performance.

2. How We Use Your Information

Your personal details are processed strictly for legitimate hospitality purposes:

• To confirm, manage, and communicate updates regarding your table reservation at SunRen.
• To accommodate dietary preferences and provide personalized hospitality.
• To respond promptly to inquiries sent through our contact channels.
• To send occasional operational notices regarding seasonal opening dates or special dining events (only if explicitly opted-in).

3. Information Sharing & Third Parties

SunRen respects your privacy completely. We do not sell, rent, or trade your personal data under any circumstances. Information is shared only with essential service providers who enable our online reservation system or email communications, all bound by strict confidentiality obligations.

4. Data Retention & Your Rights

We retain your reservation information only for as long as necessary to fulfill our hospitality service and legal accounting requirements.

Under Albanian data protection law (Law No. 9887) and European GDPR standards, you have the right to request access to, correction of, or permanent deletion of your personal records from our system at any time.

5. Cookies & Local Storage

Our website utilizes standard essential cookies and local session storage to remember basic user interface states (such as active reservation drafts or theme preference). You may manage or disable cookie preferences directly in your browser settings.